Keep up with your order every step of the way.
Pending
Your order has been placed and is waiting for the vendor to confirm.
Processing
The vendor has confirmed your order and is preparing it for dispatch.
Shipped
Your order has been handed to the courier and is on its way.
Out for Delivery
The courier is in your area and will deliver your order today.
Delivered
Your order has been delivered. Enjoy! 🎉
Common Questions
My order is still Pending after several hours — is that normal?
Vendors usually confirm within a few hours during business hours. If it's been more than 24 hours, contact us and we'll follow up with the vendor.
My estimated delivery time has passed — what should I do?
Check your order status in My Orders first. If it's still showing "Shipped" past the estimated date, contact us with your order number.
Can I change my delivery address after ordering?
Address changes are only possible while the order is still in Pending status. Email support@zip.tt immediately with your order number and new address.